1. Website owner, the offering, and binding of Terms

This website is owned and operated by Yuko Kikuchi. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors porcelain art pieces and painting tools. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

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2. Who can use our website

In order to use our website and/or receive our services, you must be at least 16 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

 

3. Key commercial terms

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

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4. Return and Refund policy

For any damaged product, send first the photo of the damaged product to following email address: info@yukokikuchi.com. 

After the justification of the photo and condition of the product, we will come back whether we will exchange it or refund to the customer. The additional delivery cost will be paid by us.

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For any undamaged product, simply return it with its included accessories and packaging within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. The delivery cost for return has to be paid by the customer. In addition, please note the following: (i) Products can be returned only in the country in which they were originally purchased; and (ii) the following products are not eligible for return: customised order which customer has agreed to pay by offered amount. 

 

5. Retention of right to change offering

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.

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6. Ownership of intellectual property, copyrights

The Service and all materials therein or transferred thereby, including, without limitation, images, text, graphics, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Yuko Kikuchi. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

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7. Indemnification

You agree to indemnify and hold Yuko Kikuchi] harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

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8. Limitation of liability

To the maximum extent permitted by applicable law, Yuko Kikuchi assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

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9. Right to change and modify Terms

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

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10. Promotional emails and content

You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time. 

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11. Preference of law and dispute resolution

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of Germany/Stuttgart, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Stuttgart. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

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12. Customer support details & contact info

Please contact from the contact form.

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